About Us

Blue Taurus has 25+ contact centers within the continental United States and Canada, providing a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, sales, lead qualifications, market research to name only a small selection of contact management solutions provided to thousands of clients who process tens of millions of contacts every year.

Blue Taurus has 25+ contact centers within the continental United States and Canada, providing a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, sales, lead qualifications, market research to name only a small selection of contact management solutions provided to thousands of clients who process tens of millions of contacts every year.

Blue Taurus has been recognized as an award winning service by Inc. magazine’s Annual “Inc. 500 List of Fastest Growing Private Companies”, Customer Interaction Solutions magazine’s “Top 50 Teleservices Agencies.”

Blue Taurus at-a-Glance

  • Blue Taurus owns 25+ call centers throughout the United States and Canada.
    See our call center locations.
  • We customize every call center program to meet our clients’ needs. No program is too large or too small.
  • Our extremely flexible network of integrated call centers gives us the unique ability to precisely match agents to volume.
  • Our varying locations enable us to continually provide service, even during natural or man-made disasters.
  • Each year Blue Taurus handles tens of millions of calls and Internet contacts for thousands of clients, ranging from Fortune 100 firms to small private practices.
  • Blue Taurus agents undergo a rigorous training process before answering calls and are continuously monitored using a 33-point quality assurance checklist.
  • As an industry leader, we have become known as the “call center’s call center” and are the choice for other call centers’ outsourcing needs, including back-up and overflow assistance.
  • Our full-service team of in-house technicians is available to provide technical assistance 24/7/365.

Corporate Environment

At Blue Taurus, we are able to achieve our goals through the hard work and dedication of hundreds of employees across the country who steadfastly remain committed to helping our clients grow their businesses.

This is why each day we strive to provide opportunities for success in a nurturing environment that embraces individual achievement and encourages professional advancement.

Mission Statement

Blue Taurus mission is to provide our customers with the people, services and technology to allow them to run their businesses, their way.

Community Involvement

Our passion as a company extends far beyond our daily operations and is visible in the activities we engage in outside the office walls.

To encourage employee participation in charities that are important to them, and in their own communities, Blue Taurus Cares was established. Blue Taurus Cares is an independently managed trust from which employees can receive financial grants for the charities of their choosing.

Call Center Operations

Blue Taurus unique structure of 25+ integrated call centers across North America enables us to provide clients with boutique-style service and attention to detail while also offering the technology and capabilities to handle large-scale campaigns.

The varying locations and flexible nature of our centers also provides the unique ability to precisely match agents to call volume and client business needs.

Many of our call centers focus on specialized campaigns, including telesales, telephone answering, direct response and licensed-agent insurance services.

See a list of locations for our Call Centers

Call Center Agent Training

Our agents undergo a rigorous hiring and training process to ensure that all calls are answered promptly, professionally and with our commitment quality customer service.

Industries Served:

Blue Taurus performs all types of call center services for your business or organization. With thousands of customers, the odds are that we have delivered a program and worked in your industry.

Service Categories:

Blue Taurus offers the broadest selection of call center services and experience in the market.

Your individual needs are the focus of our program design and delivery. We customize our services to fit your business needs.

Get In Touch with Us

New York

2923 Extra Ave.

New York, NY 39456

Headquarters

1235 blablabla Street, Floor 3

San Francisco, CA 92021

Phone Number

sales@blablabla

Sales

sales@blablabla

Support

support@blablabla