CPaaS is an acronym for Communications Platform as a Service. It describes cloud solutions that enable businesses to add real-time communication features to their own business applications.
With CPaaS, you can fully customize your communication stack. Instead of buying complete solutions with predefined features, you can integrate selected communication channels with the software you already use.
Your CPaaS solution should help you fulfill your cloud communications needs by offering:
Extensive product documentation
Code libraries for different desktop and mobile platforms
Software Development Kits (SDKs)
Example use cases